Privacy Policy

As of 10.08.2026

Who we are

The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:

Verticas Service GmbH

Schöne Aussicht 59

65193 Wiesbaden

Deutschland

+49-611-98625-0

online@verticas.de

www.verticasshop.de

How to contact the data protection officer

The designated data protection officer is:

DataCo GmbH

Dachauer Str. 65

80335 Munich

Germany

+49 89 7400 45840
www.dataguard.de

General information on data processing

On this page, we provide you with information regarding the processing of your personal data on our website. How we collect and use your personal data will depend on how you interact with us or the services you use. We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for doing so.

What do we mean by 'legal basis'?

Consent (Art. 6(1)(a) GDPR) – You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. To do so please contact the Data Protection Officer via the details supplied above.

Contract (Art. 6(1)(b) GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it's necessary to use your data because we have asked you to, or you have taken yourself specific steps before entering that contract.

Legal Obligation (Art. 6(1)(c) GDPR) – We need to use your data to comply with the law.

Vital Interests (Art. 6(1)(d) GDPR) – Processing your data is necessary to protect your vital interests or those of another person. For example, to prevent you from serious physical harm.

Public Task (Art. 6(1)(e) GDPR) – Using your data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function.

Legitimate Interests (Art. 6(1)(f) GDPR) – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.

Please note where your data is processed under the performance of a contract or for a legal obligation, if you do not provide the data requested, we may be unable to provide you with certain services on our website.

Your rights

When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

1. Right of access (Art. 15 GDPR)

You may request the data controller to confirm whether your personal data is processed by them. If such processing occurs, you can request the following information from the data controller:

Purposes of processing
Categories of personal data being processed
Recipients or categories of recipients to whom the personal data have been or will be disclosed
Planned storage period or the criteria for determining this period
The existence of the rights of rectification, erasure or restriction or opposition
The existence of the right to lodge a complaint with a supervisory authority
If applicable, origin of the data (if collected from a third party)
If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected
If applicable, transfer of personal data to a third country or international organization

2. Right to rectification (Art. 16 GDPR)

You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay.

3. Right to the restriction of processing (Art. 18 GDPR)

You may request the restriction of the processing of your personal data under the following conditions:

If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use.
The data controller no longer needs the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
If you have objected to the processing and it is not yet certain whether the legitimate interests of the data controller override your interests.

4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)

If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:

Personal data concerning you is no longer necessary for the purposes for which it was collected or processed.
You withdraw your consent on which the processing is based and there is no other legal basis for processing the data.
You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21(2) GDPR.
Your personal data has been processed unlawfully.
The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
Your personal data was collected in relation to information society services offered pursuant to Art. 8(1) GDPR.

The right to deletion does not exist if the processing is necessary:

to exercise the right to freedom of speech and information;
to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative;
for reasons of public interest in the field of public health;
for archival purposes of public interest, scientific or historical research purposes or for statistical purposes;
to enforce, exercise or defend legal claims.

5. Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the data controller who was initially given the data.

6. Right to object (Art. 21 GDPR)

For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6(1)(e) or 6(1)(f) GDPR; this also applies to profiling based on these provisions.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.

7. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

A list of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

Data sharing and international transfers

As explained throughout this Privacy Policy, we use various service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them.

We have agreements in place with all our service providers that we share your data with that oblige them to protect your data.

Where your personal data is shared outside the EU, we ensure that your personal data is given an equivalent level of protection, either because the jurisdiction to which your data is transferred has an "adequate" data protection standard according to the European Commission, or by using another safeguard such as an enhanced contractual agreement, i.e. Standard Contractual Clauses adopted by the European Commission (SCCs).

For example, where we use US service providers, we either rely on SCCs or the EU-US Data Protection Framework, depending on the specific provider. You can request a copy of the SCCs we have concluded with our service providers by sending an email to the email address provided in this Privacy Policy.

Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.

The following data is collected:

Date and time of access
Websites from which the user's system accessed our website

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Purpose of data processing

The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user's IP address must be kept for the duration of the session.

The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

3. Legal basis for data processing

The legal basis for the temporary storage of data and logfiles is Art. 6(1)(f) GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

5. Exercising your rights

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests.

Use of cookies

1. Description and scope of data processing

When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager.

Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie. Below we describe which types of cookies we use:

We use technically necessary cookies, which are required for the technical structure of the website. Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible.

The following data is stored and transmitted by the technically necessary cookies:

Language settings
Articles in shopping cart
Log-in information

We also use cookies on our website that are not technically necessary. Technically unnecessary cookies are text files that do not solely serve the functionality of the website, but also collect other data.

The following data is processed by setting technically unnecessary cookies:

IP address
Date and time of the website request
Customization of advertisements to the user
Tracking of surfing behavior
Linking the website visit with other social media platforms

2. Purpose of data processing

The purpose of using technically necessary cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We need technically necessary cookies for the following applications:

Shopping cart
Storage of language settings

The use of technically unnecessary cookies is carried out for the purpose of improving the quality of our website, its content and thus our reach and profitability. By setting these cookies, we learn how the website is used and can thus continuously optimize our offer.

Technically unnecessary cookies are used for various purposes that improve the user experience, analyze the performance of the website, or support marketing activities.

3. Legal basis for data processing

The provisions of the Telecommunications-Telemedia Data Protection Act (TTDSG) are relevant for the storage of information in the end user's terminal equipment and/or access to information already stored in the end user's terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our website. In this case, the storage of and access to cookies on your terminal equipment is carried out on the basis of § 25(2) No. 2 TTDSG. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. The cookies are generally deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration.

Insofar as cookies are set that are not technically necessary, this is done on the basis of your express consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25(1) TTDSG in conjunction with Art. 6(1)(a), Art. 7 GDPR. You can withdraw your consent at any time with effect for the future, or subsequently grant it again, by configuring your cookie settings accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software.

4. Objection and removal

You can revoke your consent to the use of cookies and manage your consent preferences at any time at the following link: roland-berger.verticasshop.de

Registration

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. The data is not passed on to third parties. The following data is collected as part of the registration process:

Email address
Last name
First name
Address
Telephone / mobile phone number
IP address of the calling device
Date and time of registration

Your consent to the processing of this data is obtained as part of the registration process.

2. Purpose of data processing

Registration of the user is necessary for the fulfilment of a contract with the user or for the execution of pre-contractual measures.

3. Legal basis for data processing

The legal basis for the processing of the data, if consent has been given by the user, is Art. 6(1)(a) GDPR.

If the registration serves the fulfilment of a contract to which the user is a party or the execution of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6(1)(b) GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is the case for data collected during the registration process for the fulfilment of a contract or for the execution of pre-contractual measures, once the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Possibility of withdrawal in the case of consent

As a user, you have the possibility to cancel your registration at any time. The data stored about you can be changed at any time.

You can specifically request deletion in the following way: the user has the option in their account, via the "GDPR" menu under "Right to be forgotten", to delete their account.

If the data is necessary for the fulfilment of a contract or for the execution of pre-contractual measures, an early deletion of the data is only possible insofar as contractual or legal obligations do not stand in the way of deletion.

Webshop

We offer a webshop on our website. For this we use the following webshop software:

from the provider MazSoft LLC, Charents street, 58, 0025 Yerevan, Armenia. Further information can be found in the provider's privacy policy: https://www.nopcommerce.com/de/privacy-policy.

The website and the webshop are hosted on external servers by a service provider commissioned by us. Our service provider is:

Microsoft Azure

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

Date and time of access
Websites from which the user's system accessed our website

This data is not merged with other data sources. The data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – server log files must be collected for this purpose.

We have concluded a data processing agreement with the relevant service provider, in which we oblige the service provider to protect user data and not to pass it on to third parties.

The server of the website is geographically located in Germany.

Payment options

1. Description and scope of data processing

We offer our customers various payment options for processing their orders. Depending on the payment option, we forward customers to the platform of the relevant payment service provider. After completion of the payment process, we receive the customer's payment data from the payment service providers or our house bank and process this in our systems for invoicing and accounting purposes.

Payment by credit card

It is possible to complete the payment process by credit card.

If you have chosen payment by credit card, payment data will be passed on to payment service providers for payment processing. All payment service providers comply with the requirements of the "Payment Card Industry (PCI) Data Security Standards" and have been certified by an independent PCI Qualified Security Assessor.

The following data is regularly transmitted as part of payment by credit card:

Purchase amount
Date and time of purchase
First and last name
Address
Email address
Credit card number
Credit card validity period
Security code (CVC)
IP address
Telephone / mobile phone number

Payment data is passed on to the following payment service provider:

Computop, provided by Computop Paygate GmbH, Schwarzenbergstr. 4, 96050 Bamberg, Germany. Further information on the processing of your data by Computop can be found in Computop's privacy policy at: https://computop.com/de/datenschutz.

Payment via PayPal

It is possible to process the payment via the payment service provider PayPal. PayPal offers not only a direct payment method but also purchase on account, direct debit, credit card and instalment payment.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

If you select PayPal as your payment method, the data required for the payment process is automatically transmitted to PayPal.

This includes in particular the following data:

Name
Address
Email address
Telephone / mobile phone number
IP address
Bank account details
Card number
Expiry date and CVC code
Number of items
Item number
Data on goods and services
Transaction amount and tax charges
Information on previous purchasing behaviour

The data transmitted to PayPal may under certain circumstances be transmitted by PayPal to credit reference agencies. This transfer is for the purpose of identity and creditworthiness verification.

PayPal may also pass on your data to third parties insofar as this is necessary to fulfil contractual obligations or if the data is to be processed on behalf of PayPal. When transferring your personal data within companies affiliated with PayPal, the Binding Corporate Rules, approved by the responsible supervisory authorities, apply. You can find these here:

https://www.paypal.com/de/webapps/mpp/ua/bcr

Other data transfers may be based on contractual protective provisions. For further information, please contact PayPal.

All PayPal transactions are subject to PayPal's privacy policy. You can find this at:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.

Payment via Apple Pay

It is possible to pay via Apple Pay, provided by Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA.

When paying with Apple Pay, the following personal data is transmitted to Apple:

Postal code or equivalent information for the calculation of taxes and shipping costs.
Merchant-specific account number.
Postal address or email address.
Device-specific information, Apple ID and location (if location services for Wallet are enabled) for on-device fraud prevention assessment.
Output of on-device fraud prevention assessments (not the underlying data).
Postal address identifier to confirm address consistency across transactions.
IP address (if available) for fraud prevention.
Information about participating merchants in connection with merchant-specific account numbers.

Further information on data processing for a payment via Apple Pay can be found here: https://www.apple.com/au/legal/privacy/data/en/apple-pay/

Payment via Google Pay

It is possible to make payments via Google Pay. The European operating company of Google is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you use Google Payments to carry out a transaction, Google collects information about the transaction, including the date, time and amount of the transaction, the location and description of the merchant, a description provided by the seller of the goods or services purchased, a photo you choose to associate with the transaction, the names and email addresses of seller and buyer (or sender and recipient), the type of payment method used, your description of the reason for the transaction, and any offer associated with the transaction.

Further information on data processing by Google for a payment via Google Pay can be found here: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en

SEPA direct debit mandate

It is possible to make payments via SEPA direct debit mandate.

For payments via SEPA direct debit mandate, we store the data you provide for the purpose of carrying out the direct debit procedure. As part of this procedure, your payment information, including your IBAN and BIC, is transmitted to an intermediary payment service provider who instructs your authorized bank to carry out the debit.

Payment via Sofortüberweisung

It is possible to pay via Sofortüberweisung. In this case, the data is collected by Sofort GmbH, Theresienhöhe 12, 80339 Munich.

The data controller does not collect or store the data itself.

By issuing a Sofortüberweisung, you instruct Sofort GmbH to automatically check whether your account covers the amount to be transferred (account coverage check) and whether any Sofortüberweisungen of the last 30 days have been successfully carried out from your account, and, following a positive check, to transmit the transfer order you have released to your bank electronically, and to inform us, as the payment recipient selected by you (online provider), of the successful transfer.

For this, Sofort GmbH requires the IBAN as well as the PIN and TAN of your online banking account. As part of the ordering process, you are automatically forwarded to the secure payment form of Sofort GmbH.

Immediately afterwards, you will receive confirmation of the transaction. We then directly receive the transfer credit.

Sofortüberweisung as a payment method can be used by anyone with an activated online banking account with PIN/TAN procedure.

Please note that a few banks do not yet support payment via Sofortüberweisung.

Further information on the data stored can be found at https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/.

Payment in advance

If you have chosen payment in advance, we will not process any data other than that transmitted by your bank. This is only used to check receipt of payment.

Further payment options

We also offer payment via the following option:

Invoice

2. Purpose of data processing

The transmission of payment data to payment service providers serves to process payment, e.g. when you purchase a product and/or use a service.

3. Legal basis for data processing

The legal basis for data processing is Art. 6(1)(b) GDPR, as the processing of the data is necessary for the execution of the concluded purchase agreement.

4. Duration of storage

All payment data, as well as data on any chargebacks that may occur, is stored only as long as it is required for payment processing, the possible handling of chargebacks and debt collection, and to combat misuse.

Furthermore, payment data may be stored beyond this period if and as long as this is necessary to comply with statutory retention periods or to prosecute a specific case of misuse.

Your personal data will be deleted upon expiry of the statutory retention obligations, i.e. after 10 years at the latest.

5. Exercising your rights

Shipping service providers

1. Description and scope of data processing

If you order products or services on our website that are delivered by a shipping service provider, you will receive your order and shipping confirmation via your email address.

Data is transmitted to the following service provider:

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

The data transmitted regularly includes:

Name
Address

2. Purpose of data processing

The purpose of processing the personal data is to give shipping service providers the opportunity to inform recipients about the shipment status by email, thereby increasing the likelihood of successful delivery.

3. Legal basis for data processing

The legal basis for transmitting the email address to the relevant shipping service provider and its use is your consent pursuant to Art. 6(1)(a) GDPR. The legal basis for transmitting your address data (first name, last name, address) to the relevant shipping service provider is Art. 6(1)(b) GDPR, as the processing of the data is necessary for the execution of the concluded purchase agreement.

4. Duration of storage

The transmitted data is deleted by the respective shipping service provider once the package has been successfully delivered.

5. Exercising your rights

The notification service provided by the shipping service provider can be cancelled by the affected user at any time. For this purpose, each email contains a corresponding opt-out link.

Newsletter

1. Description and scope of data processing

On our website, you have the option to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.

To provide this service, we collect the following data from you:

Email address
Last name
First name
Address
Date and time of registration

Your consent is obtained for the processing of the data as part of the registration process, with reference to this privacy policy.

No data is passed on to third parties in connection with data processing for sending the newsletter. The data is used exclusively for sending the newsletter.

2. Purpose of data processing

Collecting the user's email address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the service or the email address used.

3. Legal basis for data processing

The legal basis for processing the data after registration for the newsletter by the user is, where consent has been given, Art. 6(1)(a) GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address is therefore stored as long as the newsletter subscription is active.

The other personal data collected during the registration process is generally deleted after a period of seven days.

5. Possibility of withdrawal

The newsletter subscription can be cancelled by the affected user at any time. For this purpose, each newsletter contains a corresponding link.

This also allows withdrawal of consent to the storage of the personal data collected during the registration process.

Contact by email

1. Description and scope of data processing

On our website, it is possible to contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.

The data is used exclusively for processing the conversation.

2. Purpose of data processing

If you contact us by email, the necessary legitimate interest in processing the data also lies therein.

3. Legal basis for data processing

The legal basis for processing the data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. Our legitimate interest is to respond to your request sent by email as optimally as possible.

If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case once the respective conversation with the user has ended. The conversation is considered ended when the circumstances indicate that the matter has been conclusively resolved.

The additional personal data collected during the sending process is deleted after a period of seven days at the latest.

5. Exercising your rights

If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in connection with the contact will be deleted in this case.

Geotargeting

We use the IP address and other information provided by the user (in particular postal code as part of registration or ordering) for regional targeting (so-called "geotargeting").

Regional targeting serves, for example, to automatically display regional offers or advertising to you, which is often of higher relevance to users. The legal basis for using the IP address and any other information provided by the user (in particular postal code) is Art. 6(1)(f) GDPR, based on our interest in ensuring more precise targeting and thus providing offers and advertising with greater relevance for users.

In doing so, part of the IP address and any additional information provided by the user (in particular postal code) is only read and not stored separately.

You can prevent geotargeting by using, for example, a VPN or proxy server that prevents precise localization. Depending on the browser used, you can also deactivate location detection in the relevant browser settings (where supported by the browser).

We use geotargeting on our website for the following purposes:

Tax service: The EU membership is determined via the IP address.

Contact form

1. Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If you use this option, the data entered in the input mask will be transmitted to us and stored.

The following data is stored at the time the message is sent:

Email address
Last name
First name
Date and time

2. Purpose of data processing

The processing of the personal data from the input mask of the contact form, or via the email address provided, serves solely to process the contact request.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for data processing

The legal basis for processing the data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. Our legitimate interest is to respond to your request sent via the contact form as optimally as possible. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and that sent by email, this is the case once the respective conversation with the user has ended. The conversation is considered ended when the circumstances indicate that the matter has been conclusively resolved.

The additional personal data collected during the sending process is deleted after a period of seven days at the latest.

5. Exercising your rights

If the user contacts us via the input mask in the contact form, they can object to the storage of their personal data at any time.

You can specifically lodge your objection in the following way: the objection to consent can be made by telephone and by email.

All personal data stored in connection with the contact will be deleted in this case.

Content delivery networks

Microsoft Azure CDN

1. Description and scope of data processing

On our website, we use functions of the Content Delivery Network Microsoft Azure CDN of Microsoft Corporation, One Microsoft Way, Redmond, WA 8052-6399, USA (hereinafter: Microsoft Azure CDN). A Content Delivery Network (CDN) is a network of regionally distributed servers connected via the internet, used to deliver content – particularly large media files such as videos. Microsoft Azure CDN provides web optimization and security services that we use to improve the loading times of our website and protect it from misuse. When you visit our website, a connection is established to the servers of Microsoft Azure CDN, e.g. to retrieve content. This may result in personal data being stored and evaluated in server log files, particularly the user's activity (in particular which pages have been visited) and device and browser information (in particular the IP address and operating system).

Further information on the collection and storage of data by Microsoft Azure CDN can be found here:

https://www.microsoft.com/en-gb/trust-center

2. Purpose of data processing

The use of Microsoft Azure CDN's features serves to deliver and accelerate online applications and content.

3. Legal basis for data processing

The data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – server log files must be collected for this purpose.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

5. Exercising your rights

Information on how to exercise your rights against Microsoft Azure CDN can be found here:

https://www.microsoft.com/en-gb/trust-center

Integrated third-party services

We use various service providers to deliver the services we offer via the website.

Where such services are required for additional services, enhanced functionalities, or additional purposes, your personal data will only be transferred to service providers if you provide your consent.

You can withdraw your consent to the use of integrated third-party services and manage your consent settings at any time here: roland-berger.verticasshop.de

Use of the Facebook pixel

1. Scope of processing of personal data

We use the Facebook pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and its representative in the Union, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland (hereinafter: Facebook) on our online presence. With its help, we can track the actions of users after they have seen or clicked on a Facebook advertisement. This may result in personal data being stored and evaluated, particularly the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data on the advertisements displayed (in particular which advertisements were displayed and whether the user clicked on them), and also data from advertising partners (in particular pseudonymized user IDs). This allows us to measure the effectiveness of Facebook advertisements for statistical and market research purposes.

Data may be transmitted to Facebook servers in the USA in this process.

The data collected in this way is anonymous to us, meaning we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may link this data to your Facebook account and may also use it for its own advertising purposes in accordance with Facebook's data usage policy.

Further information on the processing of data by Facebook can be found here:

https://en-gb.facebook.com/policy.php

2. Purpose of data processing

The use of the Facebook pixel serves the analysis and optimization of advertising measures.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

5. Possibility of withdrawal and removal

You have the right to withdraw your consent under data protection law at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before withdrawal.

You can prevent Facebook from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

Further information on objection and removal options against Facebook can be found at:

https://en-gb.facebook.com/policy.php

Use of Google Analytics 4 (GA 4)

1. Scope of processing of personal data

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).

Google Analytics examines, among other things, how website visitors use our site. Google sets cookies on your device. During your visit, user behaviour is recorded in the form of "events". This may result in personal data being stored and evaluated, including:

First visit to the website
Interaction with the website, usage path
Clicks on external links
Video usage
File downloads
Advertising impressions and clicks
Scroll behaviour (if to end of page)
Searches on the website
Language selection
Page visits
Location (region)
Your IP address (in shortened form)
Technical information about your browser and the devices you use (e.g. language setting, screen resolution)
Your internet provider
Referrer URL

By default, IP address anonymization is enabled in GA 4. This means that your IP address is shortened by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional, rare cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google states that the IP address transmitted by your browser is not merged with other Google data within the scope of Google Analytics.

Further information on the processing of data by Google can be found here: https://policies.google.com/privacy

2. Purpose of data processing

We use GA 4 to evaluate the use of our online presence and to generate reports on the activities on our website. The reports serve to analyse the performance of our website as well as the targeted placement of advertising to persons who have already expressed initial interest by visiting our site.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

After 2 months, your personal data is deleted. This deletion occurs automatically once a month.

5. Possibility of withdrawal, objection and removal

You can prevent Google from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net) or Ghostery (https://www.ghostery.com) in your browser.

Further information on objection and removal options against Google can be found at: https://policies.google.com/technologies/partner-sites

You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can deactivate the use of your personal data by Google via the following link: https://adssettings.google.com

We use the User ID feature. The User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within them) and to analyse user behaviour across devices.

Use of Google reCAPTCHA

1. Scope of processing of personal data

We use Google reCAPTCHA, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union, Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. This tool checks whether a data entry is compliant and was not made by a bot, by analysing and authenticating a visitor's behaviour with respect to various characteristics. This may result in personal data being stored and evaluated, particularly the user's activity (in particular mouse movements and which elements were clicked on) and device and browser information (in particular time, IP address and operating system).

The data is not linked to data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.

Further information on the processing of data by Google can be found here:

https://policies.google.com/privacy?gl=DE&hl=en

2. Purpose of data processing

The use of Google reCAPTCHA serves to protect our online presence from misuse.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

5. Possibility of withdrawal and removal

You can prevent Google from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can deactivate the use of your personal data by Google via the following link:

https://adssettings.google.com

Further information on objection and removal options against Google can be found at:

https://policies.google.com/privacy?gl=DE&hl=en

Use of OpenStreetMap

1. Scope of processing of personal data

We use the OpenStreetMap plugin of the OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom (hereinafter: OpenStreetMap).

We use the OpenStreetMap plugin to visually display geographic data and embed it in our online presence. The following data is processed by OpenStreetMap:

IP address
Geographic data (point lines and areas with associated attributes and GPS tracking data)
Communication-related data
Session metadata
User ID and login name
Time & date of access
Email address linked to the account
Network access data

The provider of this online presence has no influence on the data transfer. In addition, a session cookie is set. The website, API servers, databases and support service servers are currently located in the United Kingdom and the Netherlands.

Further information on the collection and storage of data by OpenStreetMap can be found here:

https://wiki.osmfoundation.org/wiki/Privacy_Policy

2. Purpose of data processing

The use of OpenStreetMap serves an appealing presentation of our online offerings and easy locatability of the places we indicate on our online presence.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

We have no information about the duration of storage.

5. Possibility of withdrawal and removal

You can prevent OpenStreetMap from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

Further information on objection and removal options against OpenStreetMap can be found at:

https://wiki.openstreetmap.org/wiki/Privacy_Policy

Use of Rapidmail

Use of YouTube

1. Scope of processing of personal data

We use the plugin from YouTube, operated by Google, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA and its representative in the Union, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). We use the YouTube plugin to embed YouTube videos on our online presence. When you visit our online presence, your browser establishes a connection with YouTube's servers. This may result in personal data being stored and evaluated, particularly the user's activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular the IP address and operating system).

We have no influence on the content of the plugin. If you are logged into your YouTube account during your visit, YouTube can assign your visit to your online presence to this account. By interacting with this plugin, this corresponding information is transmitted directly to YouTube and stored there.

Further information on the processing of data by Google can be found here:

https://policies.google.com/privacy?gl=DE&hl=en

2. Purpose of data processing

The use of the YouTube plugin serves to improve user-friendliness and provide an appealing presentation of our online presence.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

5. Possibility of withdrawal and removal

You can prevent Google from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can deactivate the use of your personal data by Google via the following link:

https://adssettings.google.com

Further information on objection and removal options against Google can be found at:

https://policies.google.com/privacy?gl=DE&hl=en

Use of 1st Vision ERP integration

1. Scope of processing of personal data

We use the Sage Office Line interface of 1st Vision GmbH, Wieseneckstraße 26, 90571 Schwaig bei Nürnberg, Germany (hereinafter: 1st Vision). Via the 1st Vision interface, we can control the data exchange (in particular stock levels, product and customer data, and orders) between our merchandise management system and our online shop. This involves the processing of personal data such as customer data and orders.

Further information on the processing of data by 1st Vision can be found here:

https://www.1st-vision.de/impressum/datenschutz/

2. Purpose of data processing

We use the 1st Vision ERP integration to automatically transfer all necessary product and customer data between our merchandise management system and online shop via this interface at certain intervals.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

5. Possibility of withdrawal and removal

Information on objection and removal options against 1st Vision can be found at:

https://www.1st-vision.de/impressum/datenschutz/

Use of Google Tag Manager

1. Scope of processing of personal data

We use Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union, Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Tag Manager allows tags from Google and third-party services to be managed and bundled and embedded on an online presence. Tags are small code elements on an online presence used, among other things, to measure visitor numbers and behaviour, capture the impact of online advertising and social channels, use remarketing and targeting, and test and optimize online presences. Google Tag Manager itself does not access this data.

Further information on Google Tag Manager can be found at https://www.google.com/intl/de/tagmanager/faq.html and in Google's privacy policy: https://policies.google.com/privacy?hl=en

2. Purpose of data processing

The purpose of processing the personal data lies in the collected and clear administration, as well as efficient integration, of third-party services.

3. Legal basis for the processing of personal data

The legal basis for processing users' personal data is generally the user's consent pursuant to Art. 6(1)(a) GDPR.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Advertising data in server logs is anonymized, with Google stating that it deletes parts of the IP address and cookie information after 9 and 18 months respectively.

5. Possibility of withdrawal and removal

You can prevent Google from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can deactivate the use of your personal data by Google via the following link: https://adssettings.google.de

Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?gl=EN&hl=en

Use of Usercentrics

1. Scope of processing of personal data

We use the consent management platform Usercentrics of Usercentrics GmbH, Rosental 4, 80331 Munich, Germany (hereinafter: Usercentrics). Usercentrics allows us to obtain, manage and document users' consent to data processing in a legally compliant manner. Usercentrics sets cookies on the user's device for this purpose. The following data is processed:

Date and time of visit
Device information
Browser information
Anonymized IP address
Opt-in and opt-out data

The data is processed geographically within the European Union.

Further information on the processing of data by Usercentrics can be found here:

https://usercentrics.com/de/datenschutzerklaerung/

2. Purpose of data processing

The processing of the personal data serves to comply with the legal obligations under the GDPR and the BDSG.

3. Legal basis for the processing of personal data

The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest lies in the purposes stated under 2.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this Privacy Policy, until consent to storage is withdrawn, or as required by law.

5. Possibility of objection and removal

You can prevent Usercentrics from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

Further information on objection and removal options against Usercentrics can be found at:

https://usercentrics.com/de/datenschutzerklaerung/

Use of Cookiebot

1. Scope of processing of personal data

We use functionalities of the cookie consent solution Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter: Cybot).

Cookiebot offers a software solution that handles the collection of consent to cookie usage and tracking of online users. Cookiebot informs users of our website about the cookies used on our website. You also have the option to deactivate cookie groups, except for functional cookies (which are necessary for the smooth display of our website). We are obliged to document your consent or refusal in accordance with Art. 7(1) GDPR.

The following personal data is processed by Cybot in particular:

The end user's IP number in anonymized form (the last three digits are set to '0').
Date and time of consent given.
End user's browser.
The URL for which consent was given.
An anonymous, random and encrypted key.
The end user's consent status, which serves as proof of consent.

Cybot's cookies are stored on your device.

The key and consent status are also stored in the end user's browser in the cookie "CookieConsent", so that the website can automatically read and follow the end user's consent for all subsequent page requests and future end user sessions for up to 12 months.

If the "Bulk consent" feature is enabled to regulate consent for multiple websites through a single end-user consent, Cybot also stores a further separate, random, unique ID with the end user's consent, encrypted in the cookie "CookieConsentBulkTicket" in the end user's browser.

All data is hosted in an Azure data centre of the cloud provider Microsoft Ireland Operations Ltd, South County Business Park, One Microsoft Court, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland.

Further information on the processing of data by Cybot can be found here:

https://www.cookiebot.com/en/privacy-policy/

2. Purpose of data processing

We use Cookiebot to create and display cookie declarations for end users and to store and display cookie scan reports in the privacy policy. This enables us to fulfil our information obligations towards our website's users pursuant to Art. 13, 14 GDPR, and to obtain and document data-protection-compliant consent to the use of cookies.

Furthermore, we use Cookiebot to obtain aggregated information about end users' selection decisions regarding accepted cookie types, and to create a graphical representation of this in the Service Manager.

3. Legal basis for the processing of personal data

The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest lies in the purposes of data processing stated under 2. The interests and rights of users are duly taken into account through the anonymization of the IP address.

4. Duration of storage

Your personal information will be stored by Cybot for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

The cookies used by Cookiebot are stored on the user's device for up to 12 months.

5. Possibility of objection and removal

You can prevent Cybot from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

Further information on objection and removal options against Cybot can be found at:

https://www.cookiebot.com/en/privacy-policy/

Integration of plugins via external service providers

1. Description and scope of data processing

We integrate certain plugins on our website via external service providers in the form of content delivery networks. When you access our website, a connection is established to the servers of the providers we use in order to retrieve content and store it in the cache of the user's browser. This may result in personal data being stored and evaluated in server log files, particularly device and browser information (in particular the IP address and operating system). We use the following services:

Google Hosted Libraries

2. Purpose of data processing

The use of the functions of these services serves the delivery and acceleration of online applications and content.

3. Legal basis for data processing

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically correct presentation and optimization of the website.

4. Duration of storage

Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

5. Exercising your rights

Information on how to exercise your rights against Google can be found here:

https://policies.google.com/privacy?hl=en

This privacy policy was created with the support of DataGuard.